Human Resources

Benefits News 

  Last Updated: October 12, 2018

Open Enrollment for 2019 Benefit Plan Year

Annual benefits enrollment starts Monday, October 15 and ends on Sunday, November 4.  Any changes you make will take effect January 1, 2019.  The 2019 Employee Benefits Plan Handbook provides a general overview of all the programs available to you.  Please see handbook (The handbook has also been mailed to all employees.).

There have been no significant plan changes for 2019

What You Need To Know For Open Enrollment 2019 Plan Year

Make all changes on line at For security purposes employee passwords will be reset for Open Enrollment and will follow the credential format below:

User Name: First two characters of your first name and first two characters of your last name, last four of SSN  ex:  amro1234

Password:  Entire date of birth with no spaces  ex: 01091975

Company: COSB  


You only need to take action during Open Enrollment if you want to:

  • Enroll in any of the County-sponsored plans and voluntary benefits for the first time;
  • Change or cancel your plan elections;
  • Add dependent coverage; You must provide the required eligibility documentation to add dependents. Please see Proof of Dependent eligibility requirement section
  • Drop dependent coverage (Please Note: If you cancel a dependent's coverage during open enrollment, that dependent is not eligible for COBRA);
  • Selectenrollchange, or cancel your Optional Life, Personal Accident, Compass Critical Illness, and Compass Accident Insurance;
  • Participate in Flexible Spending Account (FSA) Healthcare or Dependent Care for the 2019 plan year;
  • Make changes to your Health Savings Account (HSA) contribution;
  • Waive participation in County-sponsored medical and dental benefits; and/or
  • Combined Coverage with a spouse or registered domestic partner who is also a benefit-eligible County employee. You must complete this form and submit to the Benefits Division for eligibility.

REMEMBER:  If you want to continue with your FSA Healthcare and/or Dependent Care Account in 2019 you have to re-enroll in an FSA Healthcare and/or Dependent Care Account every year – if you do not, you will not have an FSA Healthcare and/or Dependent Care Account for the 2019 plan year! The deadline to enroll or re-enroll is Sunday, November 4, 2018.

Please direct all benefit questions to this mailbox: (Division, Benefits)

How Do You Make Changes or Enroll During Open Enrollment?

For the 2019 Plan Year ALL plan changes, dependent addition or deletions, FSA enrollment, address changes and personal information updates can only be completed online using the County's eBenefit’s website, . If you have not yet created a BenXcel User Account, review the Employee Guide to BenXcel and create your login ID. If you have forgotten your user name and or password please contact BenXcel. To view or print a copy of this guide please click on this link - Employee Guide to BenXcel - and follow the instructions in the guide.

If after reading the Employee Guide you still have any questions about how to create your online login ID and password, please call BCC Customer Service at 1-800-685-6100 between 6:00 AM and 3:00 PM PST. 

Proof of Dependent Eligibility required

If you add any dependents currently not on County benefit plans (spouse, registered domestic partner and/or dependent children) during Open Enrollment, the County of Santa Barbara requires that you verify their eligibility.

You have until November 16, 2018 to submit the documentation that verifies your dependents eligibility to be enrolled in our plans.  Please upload the documentation when processing your open enrollment changes in BenXcel.  Failure to upload the documents during open enrollment (10/15 – 11/4) will require direct submission to SisCo no later than November 16, 2018.  The County has partnered with SisCo, an affiliate of Benefit Coordinators Corporation to assist us in the verification of the dependent spouse and/or children you have requested to be enrolled in the plan(s).  Submission of documents directly to SisCo can be faxed to (563) 587-6721 or mailed (takes 7-10 days) to:  SisCo Benefits 800 Main Stree, PO Box 389, Dubuque, IA 52004-0389.  If you have questions contact a SisCo representative at (800) 457-4726 ext 5076. 

PLEASE NOTE: If the verification documents to add dependents during Open Enrollment have not been received by November 16, 2018, no dependents will be added to your health plans.

*You will find a list of acceptable documentation you can provide to verify that your dependents meet the County’s eligibility requirements by clicking here.

Affordable Care Act (ACA) Marketplace/Healthcare Exchange Notice

For more information about Healthcare Exchanges and to review the Marketplace Notice please click here

  New Health Insurance Marketplace Coverage Notice

The New Health Insurance Marketplace Notice required by the Affordable Care Act (ACA) can be viewed by clicking here.


For more information on all the Health Insurance Exchange options available to you, you can go to or


For information about Employee Health Benefits please go to the Health Benefits page.